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Olivia Richards, Pareto Fundraising, 133 Dowling Street
Woolloomoolloo 2011
New South Wales  Australia
Tel 02 9380 8414
Fax 02 9380 8419
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Pareto Talk Issue 1

PARETO Talk

Pareto Talking

At Pareto we just love hearing about brilliant fundraising ideas from around the world and sharing with our clients and Masterclass attendees.  A while ago, a couple of the team suggested there might be room for more even sharing if we created a regular forum of stories and ideas from around the Pareto world to send to our friends every now and then.  Nothing too long or hard work to read.  Just something that highlights useful, practical experiences in fundraising that could generate an idea for you or remind you of something you’d meant to implement in your program but haven’t got round to.  That’s why we’ve launched Pareto Talk.  And why we’re sending it to you – you’ve come to one of our events in the past or met one of the team and given them your card.  I hope you enjoy this communication from us and pass it onto your colleagues. 

In this issue of Pareto Talk, Kate Hoelter from the award winning and consistently successful Lost Dogs’ Home fundraising team shares the secret of their success over the past 5 years – its all about genuinely putting your supporters at the heart of the organisation.  Pareto Phone and National Heart Foundation show you an exciting new development in bringing your donors and beneficiaries closer via a telephone call.  And is event fundraising a waste of time?  Read about the recent Hot Potato debate in Sydney to see if the assembled crowd of fundraisers vote for or against the motion.………………………. 

I hope you’ll enjoy reading this and future issues.  As I don’t want to be left out of the fun, I’ll be launching a Dear Jan column in future.  If you’ve got a burning question or want advice on something that could help move your fundraising program onto the next level then drop me a line and I’ll do my best to answer your question in a future issue.  Or tell me what you’d like covered in articles or case studies.  If you want to hear about it, chances are your colleagues in the sector will too. 

I wish your organization the best as you go into a new year working to help your beneficiaries.  Here’s to a successful 2008.

Jan.chisholm@paretofundraising.com

Dogs show the way in supporter relationship management

Kate Hoelter, Fundraising Manager from The Lost Dogs’ Home shows that you don’t need to be a large organisation or have a big brand to develop a successful fundraising program and a loyal and passionate supporter group.

In May 2003, The Lost Dogs’ Home (LDH) faced decreasing annual fundraising income and a shrinking donor database. At the time we had approximately 8,000 active donors and our fundraising income was in the order of $500,000 pa. We knew that to provide vital services to lost, abandoned and injured dogs and cats well into the future, we needed to secure a reliable income stream.

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Introducing ‘End of Call Recordings’, the latest innovation from Pareto Phone

Imagine if there was a way for your donors to listen to the actual voices and heartfelt words of the people whose lives they have helped to change. Imagine how touched and moved they would be to hear, first hand, what their gifts really means – and what the resulting effect might be on your donor upgrade and retention statistics.

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News from abroad – the challenge of producing bi-lingual packs in Hong Kong

When it comes to raising funds, Pareto has found that what works in one country is very likely to work just as well in another. Despite the differences that exist between cultures, what motivates donors to give is similar all over the world. If you treat them with the respect and gratitude they deserve, and you express your case for support clearly and with genuine emotion, then it doesn’t matter if they are Australian or Andorran – they’ll help you if they can.

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Events feel the heat in first Hot Potato debate

Hosting an event to debate the burning topic: ‘Event Fundraising: Money well spent or just wasting our time and effort?’ may seem like the ultimate irony, but Pareto’s new Hot Potato debate series is all about generating discussion around sometimes-contentious topics which are of interest to fundraisers.

Canvassing audience opinion prior to the first Pareto debate held in November in Sydney, doubt about the fundraising potential of events seemed to be the order of the day among attendees. The possible exception was The Cancer Council NSW (TCCN) team who of course are responsible for an array of hugely successful events including Pink Ribbon Day, Australia’s Biggest Morning Tea, Relay for Life and Daffodil Day.

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Pareto Benchmarking

We currently have 18 charities participating in the project and are on the lookout for more organizations. Unique to the Australian market, Pareto Benchmarking is an in-depth data lead approach to assessing your fundraising programme.  Based on fact – not opinion or interpretation – your data is reported using exactly the same criteria and our unique segmentation and scoring system to measure each charity equally.

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Expertise | Integrity | Passion