Pareto Phone
Pareto Phone is dedicated to achieving the best telephone fundraising possible. Our clients have told us that they use us because:
- We use advanced technology to ensure that we speak to more supporters more of the time and that data integrity is maintained, kept private and discrete according to privacy and PCI DSS requirements.
- We have an excellent and unparalleled understanding of data which we use to understand what works and what doesn't so that you spend your budget wisely.
- Our calls are supporter-focused, but our service and delivery to you is absolutely client-focused. We know how important it is to ensure that we manage phone campaigns to minimise the internal resources used by our clients.
- Our clients know our calls are simply of top quality. Our conversations are passionate, genuine and inspiring. They leave the supporter or prospect feeling warmer about your organisation's service provision and approach to fundraising than they did before the call, regardless of the financial outcome.
Pareto Phone provides a comprehensive range of services for charities that are considering telephone fundraising to raise more money for their cause. We'd love to talk to you about how we can help, so contact us now.
How can we help?
Upgrading your regular givers
Pareto Phone knows how valuable committed monthly givers are to your organisation. We view upgrade calling as a wonderful opportunity to, on your behalf, maintain the supporter relationship and provide feedback whilst still making clear the ongoing need. Contact Us
Multiple Child Sponsorship
Pareto Phone has a proven track record with encouraging supporters to upgrade by taking out an additional child sponsorship at a high price point. The success of our upgrade techniques is down to expert data analytics combined with the use of high quality conversations that are full of genuine product knowledge, passion and respect for your brand identity. Contact Us
Reactivating lapsed and dormant regular givers
If you have a face to face programme you will also have a large number of regular givers who have simply stopped giving. Pareto Phone's data experts know exactly who will reactivate and who will not. We can ensure that you only spend money on contacting those who are likely to come back on board so that you can use your budget wisely. Contact Us
Prospecting for Regular Gifts from your Cash Appeals Donors
Pareto Phone has developed a predictive scoring model which enables us to identify which of your active cash donors are mostly likely to respond to a regular giving ask by phone. We know it works because we have proven the model for a wide range of clients. Pareto Phone's approach ensures that you do not waste your budget on calling those who are unlikely to say yes. Contact Us
New Donor Conversion
Pareto Phone's extensive research and testing, combined with our data insights, enable us to determine when is the best time to ask for a regular gift as the second gift strategy and who is most likely to respondtry us! Contact Us
Prospect Conversion
SMS leads, website leads, activist leads, virtual gift purchasers, lottery multi players, events leads we have converted them all! We have predictive modeling for some and for others we develop them just for you! We get great conversion rates too. Contact Us
Cash Acquisition and Renewal
The Pareto Phone and Pareto Fundraising are experts at list purchase, testing and tracking list performance. We actively work all your lists and purchased lists so that we can ensure we monitor those that are working best and leverage them. The subsequent cash renewals programme also drives a conversion to regular giving ask and the list performance gives us information as to where to try a straight to regular giving ask. This is a great addition to your acquisition strategy and provides an additional volume stream to face to face (on street) recruitment. Contact Us
Bequest Lead Management
Pareto Phone is proud to have a team of expert communicators with the sensitivity and maturity to discuss potential bequests with prospects. If you have a number of prospects on your database or uncovered via a survey this campaign will sift through them with the outcome of setting appointments or delivering back a prioritised list to cultivate further in house. We can also conduct appointment-setting campaigns for your in-house teams to visit prospects. Contact Us
Telephone Surveys and Donor Insights
Pareto Phone knows how expensive it is to conduct donor research through a specialist organisation. Whilst this may be appropriate for some situations, often you may just want to 'get a feel' for how your supporters or service staff are reacting to your organisation. Whether the project is large or relatively small, whether it is qualitative or quantitative and whether you would like us to do the analysis or not, we can offer expert donor insights services at competitive prices appropriate for the charity sector. Contact Us
And More…
Welcome calls, donor care calls, credit card reverification, declined payments reactivation, major donor solicitations, pre-calls, email blasts, post call fulfillment, outbound SMS - they're all part of our services too! Contact Us
